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Our Company has experienced fast growth with our eBay and Amazon businesses. We are an e-Commerce company selling toys, electronics, health and beauty, and grocery items, located in Owings Mills, MD. We look forward to expanding our operation with a highly motivated Amazon and eBay Specialist.
You will be responsible for multiple channels of returns. You will be responsible for managing the returns process; from approving returns, receiving the returns, inspecting the returns, listing the item for sale on either Amazon or eBay, if it is sellable, and making sure that it is shipped out to the customer when ordered on eBay, or sent to Amazon for Amazon to ship to the customer.
Responsibilities and essential job functions include, but are not limited to the following:
Execute and perform activities of the returns clerk in the warehouse.
Assist and support returns officer effectively in his day-to-day tasks.
Process returns of sellable and non-sellable items.
Inspect and verify products and merchandise to resell on Amazon and Ebay.
Verify and inspect all forms, reports, and records relating to product returns.
Inspect and reconcile quantities returned with that of the returns forms and documents.
Handle customer service issues including order tracking and confirmation, refunds and exchanges.
Following up on any discrepancies or missing products
Coordinating between internal staff members regarding shipments/inventory related issues
Monitor inbound/outbound shipments to ensure delivery
Maintaining current online product listings and ensuring accuracy
Maintain and manage a database of all product returns and exchanges.
Adhere to and comply with company standards and procedures in handling returns.
To ensure that we hire an employee who is detail oriented, please add the sentence "The tree is swaying in the wind", in your email to us.
Job Type: Full-time
Salary: $15.00 to $17.50 /hour
Please email your resume to email@example.com
great for individual,household, and small business. $24.95 to $39.95 a month per household. Enjoy savings now - no waiting period or age limit. Call 410 - 905 - 1412 for details.