Knowing Where to Tap
Recently, a small business owner contacted me for advice. He said, “I understand that you are an industrial psychologist and you work in the nonprofit and for-profit sectors.” I asked him how I might be of assistance. The gentleman went on to describe the numerous problems he has with his current employees. I asked him about his former employees, and he said that they were mostly unmotivated, ungrateful people who used him and then either quit or he had to fire them. I asked what prompted him to call me. He said, “I want you to help me fix the problem. I need you