Musings Through a Bifocal Lens : The Manual
We decided it was time to replace our kitchen appliances. At the time, we didn’t realize what an undertaking that would turn out to be. We learned a new term, called “supply chain.” I was reassured from the store that our order was next in line, but didn’t understand it really meant that our appliances, which were ordered in July, wouldn’t arrive until December. I spent an inordinate amount of time on the phone and sent copious emails inquiring about these machines. No one had any answers, and I began to wonder whether I would ever see them.